
“Riccucci has been at the forefront of two of the most important and timely areas in the study of the bureaucracy: street-level bureaucracy and representative bureaucracy (as well as how these two areas interact),” according to this year’s Herbert Simon Award selection committee. Street-level bureaucracy is defined as a subset of a public or municipal institution whose employees have direct contact with members of the general public. Street-level bureaucrats typically include frontline workers and policy implementers such as law enforcement officers, teachers, social workers, and legal-aid lawyers. Representative bureaucracy focuses on identities such as gender, race or ethnicity, to ensure the interests of all groups are considered in bureaucratic decision-making processes.
Professor Riccucci is the author of several books including Policy Drift: Shared Powers and the Making of U.S. Law and Policy (New York University Press, 2018) and How Management Matters: Street Level Bureaucrats and Welfare Reform (Georgetown University Press, 2005).
Professor Riccucci earned a bachelor’s degree at Florida International University in Miami. She holds a master’s degree from the University of Southern California and a Ph.D. in public administration from Syracuse University in New York


